By Lee J. Colan
Employee engagement is the cornerstone of attaining a sustainable aggressive virtue. In Engaging the Hearts and Minds of all of your Employees, management specialist Lee J. Colan can provide the “how to” for uplifting your group so that they carry exceptional price for your customers.
Proven at Fortune 500 businesses around the globe, Colan's easy yet strong formulation is that this: meet your staff' simple highbrow and emotional wishes, and they'll practice at top skill. Their minds and hearts should be totally engaged, they are going to be full of life and innovative-and they'll continue your clients happy and constant. to do that, he equips you with the sensible instruments to have interaction staff in any respect degrees, and ignite the fireplace of “Passionate Performance.”
With transparent, concise thoughts, Colan finds how you can view staff as people, not only staff, as a way to satisfy their six easy wishes: highbrow (Achievement, Autonomy, and Mastery) and emotional (Purpose, Intimacy, and Appreciation). He grants concrete motion steps to:
- Identify how you can put off limitations to success
- Define obstacles during which staff have the autonomy to do their jobs
- Create a compelling objective to your crew
- Focus assets and time to most sensible help your objective
- Answer the basic 4 questions that staff are continuously asking, even if you listen them or now not
- Create staff rituals that support construct intimacy
Packed with confirmed techniques for assembly your people's wishes in addition to instructive examples from stellar businesses together with Nordstrom, Southwest airways, Toyota, and basic electrical, Engaging the Hearts and Minds of your whole Employees is your box consultant for conquering your competition…one worker at a time.
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